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Terms of Use

Read our Terms of Use for important information.

Terms of Use

Last Updated: August 2023
This is the terms and conditions (“Terms of Use”) between the User (“User”, “You” or “Your”) and QuantWise Labs Ltd (“QuantWise”, “We”, “Us”, or “Our”). Our services are available via the website at https://quantwise.ai/ (“Website”). By accessing, using, or clicking the “Sign Up” button on the Website or any services provided by the Website, You agree that You have read, understood, and accepted all of the Terms of Use stipulated in this agreement.
Please read these Terms of Use carefully as they govern Your use of Our services and clearly explain how Your account and Our services work. You shall be legally bound by these Terms of Use as well as Our Privacy and Cookie Policy available on the Website.
Especially by making use of Our services, You acknowledge and agree that;
A. You are aware of the risks associated with transactions of Virtual Assets and their derivatives;
B. You shall assume all risks related to the use of Our services and transactions of virtual currencies and their derivatives, where there is a substantial risk that You may lose money buying, selling, holding, or investing in virtual currencies; and
C. We shall not be liable for any such risks or any adverse outcomes
These Terms may be made available in several languages; all versions are legally binding, but in the event of inconsistency between the English version and a translated version, the English version prevails.

1. DEFINITIONS

1.1. “Voucher” means the Voucher with a unique code purchased from shop.quantwise.ai, which enables the User to create an account with QuantWise.
1.2. “Account” means the User’s Account registered with QuantWise Website.
1.3. “Services” shall have the same meaning as stipulated in clause 4.

2. GENERAL TERMS

2.1. The use of the Website and its content is voluntary and falls under the responsibility of the User.
2.2. Legality - These Terms of use constitute a legal agreement and create a binding contract between You and QuantWise.
2.3. Eligibility -
2.3.1. Retail Client — the User who is a natural person who has attained the age of 18 with legal capacity and sufficient authorization to enter these Terms.
2.3.2. Corporate Client — the User who is a legal entity and has sufficient authorization to enter into these Terms. The Authorized person of the Entity shall submit the Letter of Authorization in order to sign up with QuantWise.
2.4. Supplementary Terms — These Terms do not cover all rights and obligations. Therefore, the Privacy & Cookies Policy and all other agreements entered into separately between You and QuantWise are deemed to be considered Supplementary Terms that are an integral part of these Terms and shall have the same legal effect.
2.5. Changes to the Terms of Use — QuantWise Terms of use are reviewed regularly and updated to the applicable laws and regulations. We reserve the right to change or modify these at its discretion at any time and it will be notified at the top of this page. When an updated version of these Terms is released, and if the User continues access to Our Website means that the User agrees and consents to the Updated Content of the Term. THEREFORE, You ARE RECOMMENDED TO FREQUENTLY REVIEW THESE TERMS OF USE TO ENSURE YOUR UNDERSTANDING OF THE TERMS OF USE THAT APPLY TO YOUR ACCESS TO AND USE OF QUANTWISE SERVICES.
2.6. User Restrictions — We reserve the right to choose markets and jurisdictions to conduct business and shall restrict or refuse some Users due to Internal policy decisions.

3. ACCOUNT SETUP

3.1. Registration of QuantWise Account
3.1.1. In order to sign up for a QuantWise account, You must first purchase a Voucher from shop.quantwise.ai. After purchasing the Voucher, You must register on the Website by using the unique code of the Voucher. By using Our account, You agree and represent that You will Use Our account for Yourself, and not on behalf of any third party unless You have obtained prior legal approval from Us.
3.1.2. When You register in QuantWise, You shall undergo a certain onboarding process to ensure Our internal verification You must provide a strong password, and accept these Terms, Privacy & Cookie Policy and other QuantWise rules.
3.2. Identity Verification
3.2.1. QuantWise has implemented a fully compliant and advanced User onboarding and AML Screening system (“KYC System”) that is designed to facilitate the process of User registration and identity verification in order to assess, manage and mitigate any money laundering or terrorist financing risks associated with the User. In order to conduct the Identity verification, We may insist You complete the following KYC process;
3.2.1.1. Account Creation & Registration
3.2.1.2. Sanction & PEP Screening
3.2.1.3. Document Verification
3.2.1.4. Identity Verification
3.2.1.5. Liveness check and Face Match
3.2.1.6. Known Face Search
3.2.1.7. Video Calls and Interviews (as necessary)
3.2.1.8. Email, Phone and Address Verification
3.2.2. In providing Us with the above-mentioned information, You represent and warrant to confirm that the information is accurate and authentic. Further, You agree to keep Us updated if any of the information You provide changes. If there are any grounds for believing that any of the information You provided is incorrect, false, outdated or incomplete, We reserve the right to send You a letter of demand for corrections, suspend, freeze or terminate all/part of Our Services We provide You. If We are unable to reach You with the contact information You provided, You shall be fully liable for any loss or expense caused to Us during Your use of Our Services.
3.2.3. We notify You that by accepting these Terms, You authorize Us to make inquiries, whether directly or through third parties, that We may consider necessary to verify Your identity or to protect You and/or Us against fraud or any other financial crime, and to take action We reasonably deem necessary based on the results of such inquiries. Further, You expressly acknowledge and agree that Your personal information may be disclosed to credit reference and fraud prevention or financial crime institutions or authorities and these institutions or authorities may respond to Our inquiries in full.
3.2.4. You are aware and agree to the conduct of transaction monitoring in order to protect Users from harmful conduct, transaction monitoring is undertaken using our third party service providers. Such transaction monitoring is for the safety of your account, and to comply with mandatory AML regulations.

4. QUANTWISE SERVICES

4.1. TokenMentor
4.1.1. TokenMentor is a comprehensive monthly report specifically tailored for individuals and businesses interested in staying informed about crypto assets. With a subscription fee, Users gain access to valuable insights, analysis and trends related to the crypto markets.
4.2. Sentinel X100
4.2.1. Sentinel X100 is a premium monthly crypto market report that offers a comprehensive analysis of the crypto market. It provides expert insights, predictions and top token recommendations for the next bull run. This service is available through a subscription fee. The report covers market trends, emerging technologies, and key development in major cryptocurrencies. It also includes a risk assessment for recommended tokens, timely updates and news to keep the Users informed of the latest happenings in the crypto world.
4.3. Academy
4.3.1. Academy is an online learning Service where individuals can acquire knowledge, skills and insights about the crypto and blockchain industry. It may offer a range of educational material, such as video lectures, interactive tutorials and reading material. Users can access these resources, engage in learning activities and gain a deeper understanding of cryptocurrencies, blockchain technology and their applications.
4.4. CryptoGPT
4.4.1. CryptoGPT is a third party service which provides in-depth analysis and formulates strategies within the cryptocurrency market based on artificial intelligence.
4.5. ForexGPT
4.5.1. ForexGPT is a third-party AI-driven service that offers comprehensive analysis and strategies tailored for Forex Market.

5. USER’S OBLIGATIONS

5.1. The User must purchase the Voucher from shop.quantwise.ai for availing of the Services available on the Website.
5.2. The User must provide accurate and up-to-date information when creating an Account with QuantWise.
5.3. The User is responsible for maintaining the confidentiality of their Account credentials and must not share their credentials with others or allow unauthorised access to their Accounts.
5.4. The User shall refrain from engaging in any activity that may disrupt or harm the Website or its Users. This includes but does not limit to hacking, spamming, distributing malware or engaging in any form of unauthorised access or use.
5.5. The User is obligated not to reproduce, modify or distribute the materials and information available on the Website.

6. RISK DISCLOSURE

6.1. Please note that Our Services are designed to provide information, guidance and skill development. While every effort is made to ensure the accuracy and relevance of the content, Our services cannot guarantee absolute accuracy, completeness or applicability to individual circumstances. It is Your responsibility to evaluate the information and knowledge gained appropriately.
6.2. Our Services are not intended to provide financial, investment or legal advice. The information presented should not be considered a financial or investment recommendation. Users should consult with qualified professionals before making any financial decisions based on the information received through our Website.
6.3. We assume no responsibility for any problem aspiring from the purchase of Voucher from shop.quantwise.ai. QuantWise cannot be held accountable if the unique code of the Voucher fails to function. QuantWise is not obligated to provide refunds or initiate refund processes for the Vouchers acquired from [Link].
6.4. By accessing or Using Our Website, You are voluntarily choosing to avail of Our Services. Nonetheless, certain issues and risks are unavoidable, and if such issues or problems arise in connection with Your use of Our Website, including technical difficulties which may take days, weeks, or months to resolve, and some issues may not be resolved at all.
6.5. We disclaim any liability for damage of any kind caused by data losses on computer servers, hacking, cyber security breaches and/or any other types of losses. You further acknowledge that We are not responsible for any of these variables or risks, and cannot be held liable for any resulting losses that You experience while accessing or Using the Website. Accordingly, You understand and agree to assume full responsibility for all of the risks of accessing and Using Our Website.
7.1. The Website may contain links to third-party (including, but not limited to, Collaboration Partner) websites or services that are not owned or controlled by Us. These links are provided solely as a convenience to You.
7.2. We have no control over, and We assume no responsibility for, the information, content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such information, content, goods or services available on or through any such websites or services.
7.3. We do not assume any liability for the content of any referenced or linked off-site page and are not liable for that content. The risk of injury rests entirely with You. Links from the Website to other websites do not constitute an endorsement, a recommendation or an approval from Us. It is Your responsibility to evaluate the content and usefulness of information obtained from other websites.

8. SUSPENSION, FREEZING, RESTRICTION, CANCELATION, DEACTIVATION OR TERMINATION

8.1. We may, in Our sole and absolute discretion, without liability to You or any third party, refuse to let You open an Account, suspend Your Account, or consolidate Accounts if You have more than one or terminate Your Account or Your use of one or more of the Services.
8.2. We may suspend, freeze, restrict, cancel, deactivate or terminate Your access to any or all of the QuantWise services, If; (i) We are required by any arbitration, court order or any binding order of a government authority; (ii) We reasonably suspect You to use Your QuantWise account involved in connection with a Prohibited Use or Business; (iii) We find You to be violating or breaching any of the articles in the Terms of use, Privacy & Cookie Policy or any rules related to QuantWise;
8.3. We may also temporarily suspend access to Your Account in the event that a technical problem causes a system outage or Account errors until the problem is resolved. We are entitled to take all and any of the aforementioned actions in regard to Your Account for compliance reasons without the need for providing You with a more detailed explanation thereof than just “for compliance reasons” in order to prevent the tipping-off risk.
8.4. In the event of any suspension, freezing, restriction, cancellation, deactivation or termination of Your account and any of Our Services, We will provide You with notice of Our actions unless a court order or other legal process prohibits Us from providing You with such notices.
8.5. You acknowledge that We shall take decisions in regard to any suspension, freezing, restriction, cancellation, deactivation or termination and these may be based on any confidential criteria that are essential to Our Risk Management and Security Protocols. Along with that, You further agree that We are under no obligation to disclose the details of its risk management and security procedures to You.
8.6. Fees paid when using Our Services are not refundable nor will be returned to You if Your Account is closed or suspended whether on Your initiative or for any other reason by Us.
8.7. We reserve the right to maintain Your account registration information, after You close Your Account, for business and regulatory compliance purposes, for a period of no less than 5 years, subject to applicable laws and regulations.

9. FORCE MAJEURE CLAUSE

9.1. In no event QuantWise shall be liable for any inaccuracy, error, delay or omission, failure in performances or interruption of Services of any transmission or delivery of information as in required by these Terms of Use or caused by, directly or indirectly, forces beyond its reasonable control of QuantWise including but not limited to any act of God, action of government, act of terrorists, war, fire, interruptions in telecommunications or internet services or network provider services, software malfunctions, strikes, work stoppages, accidents, civil or military disturbances or other catastrophe or any other causes beyond QuantWise reasonable control.

10. LIMITATION OF LIABILITY

10.1. In no event shall QuantWise, its affiliates and service providers or any of the respective officers, shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, joint ventures or contractors, be liable for any special, incidental, indirect, intangible, punitive, consequential damages or any lost profits, diminution in value, any loss, damage, breach of data arising out of Services, any performance or non-performance of Services or other product provided by or on behalf of QuantWise and its affiliates, whether under tort, contract, statute, strict liability, negligence or otherwise arising out of or in connection with authorized or unauthorized use of Our Website or Services or contract even if an authorized representative of QuantWise has been advised of or knew or should have known of the possibility of such damages, and notwithstanding the failure of any agreed or other remedy or compensation of its essential purpose, except to the extent of a final judicial determination that such damages were result of QuantWise gross negligence, fraud, willful misconduct or intentional violation of law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to You.

11. NO WARRANTIES

11.1. The Website is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, We disclaim any representations and warranties of any kind, whether express, implied, or statutory, including (but not limited to) the warranties of merchantability and fitness for a particular purpose. You acknowledge and agree that Your use of the Website is at Your own risk. We do not represent or warrant that access to the Website will be continuous, uninterrupted, timely, or secure; that the information contained in the Website will be accurate, reliable, complete, or current; or that the Website will be free from errors, defects, viruses, or other harmful elements. No advice, information, or statement that We make should be treated as creating any warranty concerning the Website. We do not endorse, guarantee, or assume responsibility for any advertisements, offers, or statements made by third parties concerning the Website.

12. NON-SOLICITATION; NO INVESTMENT ADVICE

12.1. You agree and understand that all trades You submit through the Website are considered unsolicited, which means that You have not received any investment advice from Us in connection with any trades and that We do not conduct a suitability review of any trades You submit. All information provided by the Website is for informational purposes only and should not be construed as investment advice. You should not take, or refrain from taking, any action based on any information contained on the Website. We do not make any investment recommendations to You or opine on the merits of any investment transaction or opportunity. You alone are responsible for determining whether any investment, investment strategy or related transaction is appropriate for You based on Your personal investment objectives, financial circumstances, and risk tolerance.

13. INDEMNITY

13.1. You agree to hold harmless, release, defend, and indemnify Us and Our officers, directors, employees, contractors, agents, affiliates, and subsidiaries from and against all claims, damages, obligations, losses, liabilities, costs, and expenses arising from (a) Your access and use of the Website; (b) Your violation of any term or condition of these Terms, the right of any third party, or any other applicable law, rule, or regulation; and (c) any other party's access and use of the Website with Your assistance or using any device or account that You own or control. We and Our licensors reserve the right, at Our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You (without limiting Your indemnification obligations with respect to that matter), and in that case, You agree to cooperate with Our defense of those claims. In such circumstances, QuantWise reserves the right in sole discretion to control any action or proceedings in the manner it wishes to settle it.

14. ASSIGNMENT

14.1. You may not assign, sub-license or otherwise transfer any of Your rights and/or obligations under these Terms to any third party. You acknowledge that We may assign, sub-license or otherwise transfer any of Your rights and/or obligations under these Terms to any third party at any time.

15. SEVERABILITY

15.1. If any provision of these Terms is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of these Terms, which will remain in full force and effect. You agree to mutually replace the respective provision with a new legal, valid and enforceable provision which comes closest to the intent and economic effect of the invalid provision. This also applies in case of contractual gaps.

16. CLASS ACTION WAIVER

16.1. You agree that, to the extent permissible by Law, all claims must be brought in a party’s individual capacity, and not on a class, representative or collective basis, and the parties hereby agree to waive all rights to have any dispute be brought, heard, administered, resolved or arbitrated on a class, collective, or representative basis. Disputes of more than one User cannot be arbitrated or consolidated with those of any other User. Combining or consolidating individual arbitrations into a single arbitration is not permitted without the consent of all parties, including QuantWise. Further, You acknowledge that, by agreeing to these terms, You and QuantWise are each waiving the right to a trial by jury and the right to participate in a class action.

17. CANCELING YOUR ACCOUNT

17.1. You may cancel Your Account at any time. If You do not use Your Account for an extended period and remain inactive, We reserve the right to cancel Your Account and the Account information stored in the Services may be made unavailable. To cancel Your account, kindly raise a ticket via Website.

18. PRIVACY POLICY

18.1. We care about Your data protection, security and confidentiality. We reserve the right to collect, process, use or disclose Your Personal data in accordance with the Terms of use including the Privacy Policy. Please visit Our Privacy Policy to understand how We collect, store, share and protect Your personal data.

19. MODIFICATION

19.1. We reserve the right, at Our sole discretion to modify, restrict, refuse, move, remove, disable or discontinue, entirely or in part, at any time and without prior notice, these Terms, the Services and content, including Client content, on the Website. In all such cases, We will take account of the Users' interests.
19.2. We will inform Our Users’ of all material amendments to these Terms by publishing the updated version of these Terms on the Website.
19.3. You consent to these Terms anew each time You use the Website and are bound by them as currently published on the Website at the time of each use.

20. GOVERNING LAW AND JURISDICTION

20.1. The governing law of these Terms of Use shall be the law of the British Virgin Islands. Any disputes arising out of these Terms will be subject to the exclusive jurisdiction of the courts of British Virgin Islands.

21. CONTACT US

21.1. In the event of any comments, questions, inquiries or complaints regarding this Terms, the User has the right to submit questions and/or concerns to info, please raise a ticket via Website.